Company
About
Experts in the selection of domestic professionals
MAIDSin is a company specialising in the recruitment and selection of live-in and live-out housekeepers, house managers, estate caretakers, butlers and chauffeurs, supporting clients in the personalised search for experienced professionals.
We have been operating in Portugal and internationally since 2009, with a team specialised in HR consultancy.
MAIDSin provides a rigorous and professional service, guaranteeing credibility and security in every recruitment process. We only accept candidates with a reference letter or verifiable proven experience.
Where We Operate
National and International Presence
MAIDSin is an agency specialising in the recruitment, selection and placement of domestic staff.
We operate throughout Portugal, from north to south, and internationally with a stronger presence in Spain, Italy, Switzerland, France, the United Kingdom, Germany and the USA.
With a solid track record, we have delivered countless successful selection and placement processes both nationally and internationally, becoming a trusted partner for families seeking outstanding domestic professionals.
Present in every district of Portugal:
Terms of Service
National Hire Procedure
- After defining the profile and characteristics of the housekeeper sought, MAIDSin shortlists candidates matching the client's requirements and provides a list of available candidates.
- Interviews between client and candidates are then scheduled for the final selection. These can be held online or in person, either at our offices or at an agreed address. At this stage, depending on the chosen interview format, the corresponding case-opening fee must be paid.
- MAIDSin does not enter into an employment contract with candidates; it acts only as an intermediary in the hire.
Service Tiers
MAIDSin offers different ways of running the interview process, tailored to the level of support required.
Standard
- Candidate shortlisting and presentation
- Online interviews accompanied by MAIDSin
- Process follow-up
- Decision-making support
Case-opening fee: €40 (VAT included)
Personalised
- Candidate shortlisting and presentation
- In-person interviews:
- at MAIDSin's premises
- at the client's home
- Candidate logistics coordination
- Flexibility of location and schedule
- Decision-making support
Case-opening fee: €60 (VAT included)
Premium
- Candidate shortlisting and presentation
- Interviews held at a location chosen by the client
- MAIDSin representative attends each interview
- Structured interview conducted by MAIDSin
- Decision-making support
Case-opening fee: €160 (VAT included)
Travel
- Travel within the same district is included, with no additional charges as a rule.
- Situations outside the district or requiring additional logistics may incur extra costs, communicated to the client in advance.
Estate Caretaker Process
When recruiting estate caretakers, the case-opening fee is doubled, as the hire involves two people.
Fees
- Upon confirmation of the hire, 100% of the agreed monthly remuneration between the client and the candidate is payable, plus VAT.
- For this calculation, "monthly remuneration" means all amounts paid, regardless of nature, including but not limited to base salary, meal allowance, expense allowances, transport allowances and any other benefits.
- Once payment is settled, MAIDSin provides, at no extra cost, all the documents, contract templates and procedures required to formalise the employment contract; if you wish MAIDSin to handle the paperwork, an administrative fee of €150 + VAT applies.
- MAIDSin does not refund fees.
MAIDSin Fee, Holiday Cover
| Period | Amount |
|---|---|
| 4 Weeks | €350 |
| 3 Weeks | €300 |
| 2 Weeks | €250 |
| 1 Week | €200 |
*Amounts shown correspond to MAIDSin's fee for hiring staff for holiday cover or temporary work in Portugal.
*Table valid for a maximum period of 4 weeks.
Replacement Guarantee
- The candidate selected by MAIDSin and engaged by the client has a 90-day guarantee period.
- During this period, if either party terminates the engagement, the candidate will be replaced up to a maximum of 3 times, at no extra cost to the client. The guarantee period starts on the first placed candidate's start date.
- For temporary work or holiday cover hires, replacement is guaranteed for one candidate only.
- No replacement will be provided where the candidate's departure is caused by the client:
- - Failure to pay the agreed remuneration;
- - Inadequate accommodation, food or safety conditions;
- - Improper treatment of the candidate by the client or members of the household;
- - Breach of the candidate's legal and/or contractual rights.